What to Expect When You Arrive
How to access the unit
Level 2. Buzzer at entrance. Please state who you are the Baby's full name.
Who to talk to about your babies care
- Allocated nurse caring for your baby
- Doctor caring for your baby
- Your Baby’s Consultant
Who to talk to if you have any concerns
You can talk to anyone; we are all there to help. If you talk to the nurse who is caring for your baby on the day that you have concerns they will talk things through with you.
Talking to the medical team
The best time is during the ward round but we recognise that at times you may not be here for those times so always ask the nurses and they will be able to ask the doctors to come and update you.
Please remember though that at times they can be quite busy as they cover clinics and other areas in the hospital and they do have to attend emergencies.
Doctor's rounds are daily from 09.30. We would encourage you to be present on these ward rounds.
Baby Rest Time
Quiet times: 14.00 - 17.00 and 19.00 - 07.00
Three family stay rooms on unit
Facilities for Parents
Parents sitting room: contains television and a number of leaflets for parents/families.
Parents Kitchen: with free access to hot and cold drinks and facilities to store and heat food.
Mobile Phone Use
Not to be used in nurseries or corridors. Can be used for texting on silence and photos.
Breastfeeding facilities and support
Expressing Room with breast pumps, private cubicles, comfy chairs and magazines. You also also welcome to take a breast pump to express by your baby's cot side. All staff trained in giving advice.
We do have the BFI (Baby Friendly Initiative). We are proud to have full status.
Breast feeding Link staff and Advisor.
We also have breast pumps we can loan free of charge for expressing at home. The pump MUST be returned before baby’s discharge.
Facilities for Siblings
Play room: Parents do need to supervise their children at all times to ensure their safety.
Outside play park: please talk to a member of staff about access.
Small table and chairs: for colouring next to cot space.
Parent Support Groups
Maternity and Paediatric Support Service – we have two specialist advisors who can offer confidential support and counselling.
Monthly Family Care coffee mornings for current and veteran parents of the unit, held at Bookends Cafe on the Lower Ground floor. Dates and times can be found by contacting the unit.
Parents and Siblings
Parents and siblings are welcome to be on the unit 24 hours a day
Family and Friends
Family and friends are welcome to visit the unit between 3pm and 7.30pm daily
Two visitors per cot one of whom should be a parent
One parent must be present when a visitor is present. This ensures that your baby is safe. If you need any special visiting requirements then please discuss with the ward manager
Siblings only – No other children
Hygiene and Infection Prevention
Hand washing policy for all visitors.
Parents, grandparents and siblings only to touch or hold baby
Meet the Team
Consultants Responsible for LNU
- Dr Zengeya
- Dr Bates
- Dr Gowda
Head of Nursing / Matron
Matron: Val Mortimer
Ward Manager: Helen Taylor
Our team consists of Consultant Paediatricians, junior doctors, neonatal nurses, staff nurses, nursery nurses, ward clerk and other support staff such as our paediatric pharmacist.