Travel Information and Hospital Services

For directions by car please click here

Car parking is available at the front of the hospital in the North and West car parks. 

For parents on the unit ONE car parking card with be issued daily enabling you to park for £1/day. Staff will give details of this when you are on the unit.  For visitors and ad hoc visiting the cost is as follows:

Daytime tarrif: (0600-1800)

• 0-20mins                    FREE
• 21 mins - 1 hour       £1.00
• 1-2 hours                   £2.00
• 2-3 hours                   £3.00
• 3-4 hours                   £4.00
• 4-6 hours                   £6.50
• 6-24 hours                 £8.00

Evening tarrif: (1801 - 0559)

• Up to 2 hours             £1.00
• Over 2 hours              £2.00

Lost or damaged cards will be charged at the 6-24 hours rate. Pay machines accept coins or cards.

The nearest bus stop is outside main entrance of the hospital.

For information on buses and bus times please visit www.swindonbus.info

The nearest railway station is Swindon.  There is a direct bus service to and from the train station

V Cars: 01793 701701

Cash point: in main entrance

WiFi: Free unlimited access to WiFi is available

Wheelchairs: There are wheelchairs in the main entrance. A pound coin is needed to use a wheelchair - this is refunded when the chair is returned.

Public Toilets: The hospital’s main concourse toilets have recently been refurbished, and include a Changing Places facility.

Parent’s room: on the unit and there is facility for hot drinks.

Refresh: The main restaurant, located just off the main entrance to the Great Western Hospital, serves a wide selection of hot and cold food. (Mon-Sun: 07.00-19.30)

Costa Cafe: Next to Reception at the main entrance to the Great Western Hospital (Mon-Thurs: 08.00-17.30 / Fri: 08.00-15.30 / Sat-Sun: Closed)

Café Blue: is situated on the ground floor of the entrance to the Brunel Treatment Centre and offers a wide range of teas, coffees, sandwiches, cakes, cold drinks etc. (Mon-Thurs: 08.00-17.30 / Fri: 08.00-1530 / Sat-Sun: Closed

Amigo shop can be found in the main entrance to the hospital, opposite the entrance to the main restaurant.

Boots Pharmacy dispenses Great Western Hospital outpatient prescriptions (including yellow hospital pharmacy prescriptions). It also sells Over-the-counter medicines and a range of drinks and snacks and other products. Open Mon – Fri 09:00 – 19:00, Sat 09:00 – 14:00 

The hospital chaplaincy team care for the spiritual, pastoral and religious needs of patients, visitors and staff in total confidentiality. Your faith and religious/cultural needs will be respected.

Chaplains from many denominations are available for support and advice and a chaplain is on call 24 hours a day. Please ask a member of staff if you would like us to arrange a visit. You can also call the hospital switch board on 01793 604020 and ask for the on-call chaplain.

The central room of the Chaplaincy is set aside for you to come and be quiet It is a space for peace, contemplation and affirmation.  It can be found on the first floor of the Great Western Hospital to the right of the main lifts, before the eye clinic.

Patient Advice and Liaison Service (PALS) team provide confidential advice and support to patients, families and carers.  The team work hard to resolve patient concerns quickly and support patients through the complaints process; the team also welcomes suggestions for improving the patient experience.

In person, between 8.30am and 5pm (Monday to Friday) located on the ground floor of the Great Western Hospital, near Radiology and the hospital cashiers. Tel 01793 604031 Email: GWH.PALS@nhs.net

Interpreting services are available for all patients whose first language is not English, or who have an impairment which affects their communication. The Trust provides interpreting and translation services through Prestige Network. These services are free of charge to patients who need them. For further details contact PALS (details above)