Travel Information

Hospital Services

  • General Amenities

    Cash point: In the Atrium and Hospital Shop 

    Free WiFi: is available on all of our wards, to all visitors and patients visiting our hospitals.

    Pharmacy:  Open Monday to Friday: 9am - 5.30pm Saturday: 10.30am - 1pm (closed to outpatients) Sunday: 10.30am - 12.30pm (closed to outpatients)

  • Refreshment Facilities

    Foster's Restaurant: serves a wide range of hot and cold food and drinks from menus designed by our on-site chefs. Foster's is open from 7.30am - 6.30pm, Monday to Friday and 8am - 2.30pm at weekends. Located on the ground floor of the Tower Block.

    Costa Coffee: serves usual Costa ranges and is open from 7am - 7pm, Monday - Friday, 10am - 6pm on Saturdays and 11am - 6pm on Sundays. Located in the main atrium entrance.

    Amigo: serves coffee other drinks and snacks in the concourse, Tower Block entrance. There is also an Amigo shop in the Atrium main entrance.

    Vending machines: these are available in a range of locations across the hospital.

  • Other Shops on Site

    Amigo general shop: Atrium, Main entance and Tower entrance

    Book Plus: Atrium, Main Entrance. Christian Bookshop selling books, CDs , DVDs and Cards.

  • Religious and Spiritual Support

    Chaplains are appointed by the Trust to provide spiritual, pastoral and religious care to the whole hospital community so whether you are a patient, a carer, or member of staff we are here for you. Support is provided in a sensitive, open and confidential manner.

    Christian Morning Prayer is shared in the hospital chapels Monday to Friday at 9:00am and Holy Communion is celebrated every Sunday at 8:30am.

    Muslim Prayers are held on Fridays at 1:30 pm in the Gloucester Prayer Rooms and the Cheltenham Chapel.

    The chapel and office are on the Ground Floor of the Tower Block. The prayer rooms are opposite Fosters restaurant. Tel: 0300 422 6200 Email:

  • Parent and Family Liaison Services

    PALS will help answer your questions about our hospitals and your healthcare, provide impartial information on a range of issues, respond to your queries and concerns and aim to propose resolutions to meet your needs and those of your families and carers. 

    We have an office at Gloucestershire Royal Hospital, on the ground floor Tower block entrance opposite the Pied Piper Charity Office. Telephone: 0800 019 3282 (Free phone) or 0300 422 6830 / 6831. E-mail us:

  • Interpreting Services

    Available via Neonatal Unit staff