What to Expect When You Arrive
How to access the unit
Via Mendip Reception during daytime.
Via NICU Security door at night.
Who to talk to about your babies care
The Nurse or Doctor caring for your baby.
Who to talk to if you have any concerns
- Consultant Neonatologist
- Supervisory Ward Sister
- Nurse in Charge
- Nurse caring for baby
Talking to the medical team
Following ward rounds or by appointment with baby’s consultant. Most are available during the day.
- Mornings 08.30 – 10.30
- Afternoons 17.00 – 17.45
- Evenings 21.00 -22.00
- Handover time – 07.30 -08.00, 19.30 – 20.00
Baby Rest Time
15.30 – 17.00
4 bedrooms on unit, including quiet suite.
3 – 4 bedrooms across site, some are single rooms.
Facilities for Parents
Sitting room, bathroom and toilet.
Breastfeeding facilities and support
Breast feeding advisor and key worker 5 days a week. Breast expressing room, breast pumps with premie facility.
Facilities for Siblings
Parent Support Groups
- Parent volunteers
- Clinical psychologist
- Developmental Care Sister
Parents and Siblings
Unit access available 24 hours a day
Family and Friends
Visiting time are 14.00 – 15.00 & 18.30 – 19.00. Exceptions can be made.
Up to two parents and one visitor on unit at any time.
Parents would be asked not to visit if they are unwell. Visiting for siblings would be restricted if they had any childhood illness.
Hygiene and Infection Prevention
Coats to be kept outside the unit. Handwashing facility inside door. All visitors to the unit are asked to wash their hands on arrival to the unit.
Meet the Team
Consultant Responsible for NICU
Dr Paul Mannix
Head of Nursing
Head of Nursing: Melanie De Witt
Supervisory Ward Sister: Gill Taylor
Band 7 Sisters:
Jeanne McLuskie, Pat Lynch, Susan Lamburne, Amanda Kent.
Caroline Burgess, Paula Brock, Helen Slocombe, Lisa Ramsey, Nazzi Farzinkia, Deborah Townsend