What to Expect When You Arrive

  • How to access the unit

    When parking in the Princess Anne Wing car park go up the corridor and the Neonatal Unit is your left hand side

  • Who to talk to about your babies care

    You will be met by a member of the Neonatal team who will take you through to your baby and the nurse caring for your baby will give you an up to date explanation of your baby’s care and condition

  • Who to talk to if you have any concerns

    If you were to have any concerns during your baby’s stay on the neonatal unit please speak to the nurse in charge

  • Talking to the medical team

    The medical team are available for you to talk to every morning but if this were not to be convenient an appointment can be arranged for you to meet your baby’s consultant

  • Ward Rounds

    Ward rounds happen every morning starting at approximately 9am

  • Baby Rest Time

    We try to encourage a quiet time for the babies when we try to reduce the noise and light even further and minimise any procedures required

Unit Facilities

  • Parent Accommodation

    We have four ensuite flats available to parents. These are allocated to parents who are preparing to take their babies home but if any flats are available we allocate them to parents who wish to stay.

  • Parent Facilities

    We have a parents coffee room which has a microwave and tea and coffee making facilities

  • Facilities for Siblings

    We have a play room available for siblings this is not supervised and the siblings remain the responsibility of the parents

  • Breastfeeding facilities and support

    We have a private room available for mothers to express in and there are peer support workers and feeding advisors available to support mothers whilst breast feeding.

     

  • Telephone and Computer Access

    Parents are encouraged not to talk on their mobile phone in the clinical area where possible.

    Free wifi on the unit.

    No computer access.

  • Parent Support Groups

    Access to support from clinical psychologist 

    Parent support group bi weekly 

Visiting Policy

  • Parents and Siblings

    There is open access for parents and siblings.  Siblings must be supervised at all times.

    You may have 4 visitors in total for each family at any one time

  • Family and Friends

    Open visiting for friends and family however, all visitors must be accompanied by a parent.

    You may have 4 visitors in total for each family at any one time. No school age children (apart from siblings) will be allowed to visit. The reason for this is to reduce the risk of infection and to ensure that you and other families have space and privacy on the unit. For reasons of confidentiality we ask visitors not to look at or go into other baby/family spaces.

    This policy may need to change at our discretion.

  • Restrictions

    You may have 4 visitors in total for each family at any one time.

    No school age children (apart from siblings) will be allowed to visit. The reason for this is to reduce the risk of infection and to ensure that you and other families have space and privacy on the unit. For reasons of confidentiality we ask visitors not to look at or go into other baby/family spaces.

  • Hygiene and Infection Prevention

    We have a strict hand washing policy to prevent any of our vulnerable baby’s from getting an infection. Hands must be washed before coming on to the unit.